Ensure that the little checkbox for Enable this account is checked. If you're email is still not working after this, in Mail open the Mail menu > Preferences > Accounts and select your Gmail account. Select the account with the broken outgoing mail server, and then click the minus sign at the bottom.Ĭlick the Apple menu > System Preferences > Internet Accounts.Ĭlick Google, and sign into your Gmail based account again. If your SMTP server / Outgoing Mail Account constantly appears 'Offline', here's how to fix it:

Removing the account and setting it up again should take care of the issue. Now Gmail accounts should be setup just through 'Internet Accounts' in the System Preferences, and the SMTP will be setup automatically. You shouldn’t need to do any of the custom SMTP setup within Mail to get a Gmail based email account working in macOS. How to remove and setup your Gmail account in Apple Mail If your SMTP server is still showing offline, close and reopen Mail. Incoming mail should refresh at this point, but outgoing SMTP may still show up offline. Apple Mail is just an email client thats available on iOS, iPadOS, and macOS. You can then use any of the Gmail email clientsthe web app, iOS app, and Android appto access it, or you can use a different email client, like Outlook or Spark. (Thanks Colin!) I would suggest trying this first before the steps to delete and re-add the Gmail account below.Ĭlick the Apple menu (upper left corner of your screen) > System Preferences > Internet Accounts.Ĭlick on each of your Gmail based accounts and see if you're told to open a browser and confirm your password. The Gmail email service sends and receives emails. Here's a great suggestion for what worked from a commenter. Update March 30, 2021, How to confirm your Gmail accounts in Apple Mail Even adding the SMTP server manually in Mail didn't help. Her outgoing email account (SMTP server) for a Gmail based email account kept appearing 'Offline' right after she set it up.

I originally wrote this post when I helped a friend with her outgoing email in Apple Mail.

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